Heather Neary
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Taco John’s® has hired industry veteran Heather Neary as president and CEO. She replaces Jim Creel, who retired at the end of 2023 after a career of more than two decades at the restaurant.
Neary most recently was the brand president at KBP Brands, a large QSR Franchisee. She began her restaurant career at pretzel franchise Auntie Anne’s, culminating in the role of brand president at a time when it was the largest brand in Focus Brands’ portfolio (now GoTo Foods).
She joins Taco John’s as the company accelerates its expansion plans, with new locations on the drawing board in existing and new territories.
“Heather’s strategic vision, energy, and proven track record of driving growth, customer experience metrics, and brand presence at the national franchise level made her the unmatched choice to lead Taco John’s to the next level of expansion and success. We’re thrilled to welcome Heather to the Taco John’s family as we grow into the next decade together bigger, bolder, better,” said Gerard Lewis, chairman of the Taco John’s International Board of Directors, in a statement.
Neary was recognized for fostering a “people-first” culture of collaboration and empowerment at Auntie Anne’s, where gross sales grew to over $550 million during her five-year tenure. Similarly while at KBP Brands, she gained continued experience guiding organizations and teams through high growth, while achieving increased profitability and stability.
“Taco John’s has built a rich history and a passionate following around delicious food, innovation, and a commitment to excellence. I am honored to join this motivated and talented team at such an exciting time in the company’s journey,” said Neary.
Neary has been an active member of the International Franchise Association, and has served on the board of directors for the National Restaurant Association, and the Women’s Foodservice Forum. She also serves on the board of directors for Essential Property Realty Trust (NYSE: EPRT), as well as on the board of advisors for Alex’s Lemonade Stand Foundation. With Pennsylvania roots, Neary is a Millersville University graduate and holds an MBA from Penn State’s Smeal College of Business, where she was honored with an Alumni Achievement Award.
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